If you default on any payment, we will try and retake payment after 10 working days. If payment continues to default we may take whatever action necessary to recover our losses, including:
– termination of your subscription;
– charging you for any outstanding amount remaining on the unexpired portion of your subscription term
If your subscription has been terminated and you would like to re-subscribe to one of our subscription plans, we have the right to pursue payment of any previously outstanding amount owed to us and your terms of subscription may change.
Simply select which subscription plan you would like to purchase and continue to checkout.
Upon choosing a subscription we may ask you additional health and fitness questions to tailor your experience
You can view your subscription plan and personal details by visiting “My Account”
If you wish to cancel, please email firstname.lastname@example.org subject “cancel my subscription”.
You can cancel within 14 days of the start of your subscription without giving any reason and you will only be charged the days used during this period
If you wish to cancel after the first 14 days of your subscription, cancellation should be notified 7 days before Subscription renewal to enable successful process visit terms and conditions for further information
If your require support to close your account you must email email@example.com subject “Cancel my account”
If you are experiencing difficultly signing in to your account try and reset your password ensure you choose a strong password containing special and case sensitive characters ad numbers.
If the problem persists email firstname.lastname@example.org subject “I can’t log into my account”
To edit any personal details visit “My Account”
If you have a current subscription or previously had a subscription, we will already recognise your email address at checkout. Please login to continue.
If you need help with your account, please call email email@example.com